who we are
Our Story
New Hope Helping Hands LLC was founded with a deep passion for serving persons with needs and their families. Built on compassion and guided by professional excellence, our goal is to bridge the gap between support and true independence. We understand that every person has unique needs and strengths. That’s why we provide customized supports designed to enhance daily living, promote choice, and build life-long skills.
CORE VALUES (I-DIRECT)
Integrity – We conduct all services with honesty, accountability, and ethical responsibility.
Dignity – We uphold the inherent worth and independence of every person.
Innovation – We embrace forward-thinking solutions to improve service quality and outcomes.
Respect – We honor the rights, choices, and beliefs of every individual.
Excellence – We pursue the highest standards of care through professionalism and continuous improvement.
Compassion – We serve with empathy, kindness, and genuine care.
Teamwork – We foster collaboration among staff, clients, families, and community partners.
VISION STATEMENT
To be a trusted leader in home care services, recognized for excellence, innovation, and integrity, while empowering individuals and families to live safely and independently in the comfort of their homes.
MISSION STATEMENT
New Hope Helping Hands LLC is committed to providing compassionate, high-quality, and client-centered home care services that promote independence, dignity, safety, and overall well-being. We strive to deliver reliable, ethical, and professional care that enhances the quality of life for every individual we serve.
PHILOSOPHY STATEMENT
We believe that every individual has the right to receive safe, respectful, and person-centered care regardless of age, ability, culture, or background. Our philosophy is grounded in compassion, dignity, and respect while promoting independence, choice, and collaboration. We are dedicated to ethical practice, continuous learning, and service excellence to ensure the highest quality of care for those we support.
Our Team
All staff undergo continuous training to maintain the highest standards of care and compliance.
Our staff includes:
Registered Nurses
Behavioral Specialists
Program Managers
Mental Health Practitioners
Compliance & Quality Assurance Officers