who we are
Our Story
New Hope Helping Hands LLC is a Minnesota-licensed Comprehensive Home Care provider with HCBS Designation services. Founded on compassion, integrity, and professional excellence, our mission is to provide high-quality, person-centered care that promotes health, safety, independence, and quality of life. We proudly serve individuals and families through skilled nursing, home care, homemaker, companionship, respite, and supportive services tailored to each person's unique needs and goals.
CORE VALUES (I-DIRECT)
Integrity – We conduct all services with honesty, accountability, and ethical responsibility.
Dignity – We uphold the inherent worth and independence of every person.
Innovation – We embrace forward-thinking solutions to improve service quality and outcomes.
Respect – We honor the rights, choices, and beliefs of every individual.
Excellence – We pursue the highest standards of care through professionalism and continuous improvement.
Compassion – We serve with empathy, kindness, and genuine care.
Teamwork – We foster collaboration among staff, clients, families, and community partners.
VISION STATEMENT
To be a trusted leader in home and community-based care, recognized for excellence, compassion, and innovation in supporting individuals and families to live safely, independently, and with dignity in their homes and communities.
MISSION STATEMENT
New Hope Helping Hands LLC is committed to providing compassionate, high-quality, and client-centered home care services that promote independence, dignity, safety, and overall well-being. We strive to deliver reliable, ethical, and professional care that enhances the quality of life for every individual we serve.
PHILOSOPHY STATEMENT
We believe that every individual has the right to receive safe, respectful, and person-centered care regardless of age, ability, culture, or background. Our philosophy is grounded in compassion, dignity, and respect while promoting independence, choice, and collaboration. We are dedicated to ethical practice, continuous learning, and service excellence to ensure the highest quality of care for those we support.
Our Team
All staff undergo continuous training to maintain the highest standards of care and compliance.
Our staff includes:
Registered Nurse
Licensed Practical Nursing ( LPN)
Home Health Aide
Homemakers
Direct Support Professional (DSPs)
Administrative and Compliance Staff